|
Topic
|
Enquiries
|
EU Institutions
|
3.597
|
EU general and Member States
|
1.847
|
Employment, social affairs and equal opportunities
|
1.783
|
Air passengers rights
|
1.726
|
Justice Freedom and Security
|
1.451
|
Consumer / Food safety / Public health
|
1.241
|
Enterprise and industry
|
1.215
|
External relations and development
|
732
|
Education / Training / Youth
|
714
|
Customs and taxation
|
556
|
Total
|
14.862
|
|
Topic
|
Enquiries
|
Other specific policies including Competition, External
trade, Enlargement, Agriculture and rural development,
Regional policy, Information Society and media, Culture,
Economic and monetary affairs, Research and innovation,
Fisheries and maritime affairs, Internal Market and services
and Environment
|
4.330
|
EIT
|
119
|
Research enquiry service
|
2.003
|
Export Helpdesk
|
169
|
Practicalities (Including complaints, OPOCE, mission, history,
issues not related to the EU, bilateral agreements, national
authorities, request for contact details and request for
clarification)
|
2.417
|
Grand Total
|
23.900
|
|
Airpassengersrights
|
Enquiries
|
Spain
|
268
|
Germany
|
233
|
UnitedKingdom
|
139
|
France
|
136
|
Italy
|
92
|
Netherlands
|
79
|
Belgium
|
66
|
Portugal
|
44
|
Austria
|
28
|
Finland
|
25
|
Greece
|
22
|
Ireland
|
14
|
Denmark
|
12
|
Sweden
|
11
|
Luxembourg
|
9
|
TotalEU-15
|
1.178
|
Hungary
|
17
|
Romania
|
16
|
Cyprus
|
12
|
Bulgaria
|
9
|
CzechRepublic
|
7
|
Estonia
|
7
|
Poland
|
7
|
Malta
|
5
|
Latvia
|
3
|
Slovakia
|
3
|
Slovenia
|
2
|
TotalEU-12
|
88
|
non-EU
|
97
|
Unspecified
|
363
|
GrandTotal
|
1.726
|
|
Freemovementof
persons/workers
|
Enquiries
|
Spain
|
153
|
Germany
|
119
|
UnitedKingdom
|
114
|
France
|
99
|
Italy
|
82
|
Belgium
|
49
|
Netherlands
|
45
|
Greece
|
40
|
Portugal
|
26
|
Ireland
|
23
|
Austria
|
22
|
Sweden
|
20
|
Finland
|
10
|
Denmark
|
9
|
Luxembourg
|
2
|
TotalEU-15
|
813
|
Bulgaria
|
32
|
Romania
|
30
|
Cyprus
|
22
|
Poland
|
20
|
CzechRepublic
|
12
|
Hungary
|
11
|
Latvia
|
11
|
Slovakia
|
8
|
Lithuania
|
7
|
Estonia
|
4
|
Slovenia
|
2
|
Malta
|
1
|
TotalEU-12
|
159
|
non-EU
|
102
|
Unspecified
|
182
|
GrandTotal
|
1.256
|
|
Treatyreform/IGC/
LisbonTreaty
|
Enquiries
|
Germany
|
91
|
Spain
|
85
|
UnitedKingdom
|
74
|
Belgium
|
56
|
France
|
46
|
Italy
|
37
|
Netherlands
|
37
|
Ireland
|
29
|
Austria
|
17
|
Sweden
|
16
|
Portugal
|
11
|
Finland
|
9
|
Denmark
|
5
|
Greece
|
5
|
Luxembourg
|
4
|
TotalEU-15
|
522
|
Poland
|
29
|
CzechRepublic
|
13
|
Romania
|
12
|
Cyprus
|
9
|
Hungary
|
9
|
Bulgaria
|
6
|
Lithuania
|
6
|
Latvia
|
4
|
Estonia
|
3
|
Slovakia
|
3
|
Slovenia
|
2
|
Malta
|
1
|
TotalEU-12
|
97
|
non-EU
|
40
|
Unspecified
|
196
|
GrandTotal
|
855
|